Privacy Policy

1. Overview
This Privacy Policy outlines how we collect, use, and protect information when you use our AI Voice Reservation Assistant and website. By using our services, you agree to the terms outlined below.

2. Information We Collect
We may collect and process the following information:

• Customer details provided during calls (e.g., name, phone number, reservation details)

• Call interaction data (for processing and improving service performance)

• Basic usage data from the website (such as visits and interactions)
   

3. How We Use Information
Collected information is used to:

• Manage and process reservations

• Improve system performance and accuracy

• Provide insights and summaries to clients

• Ensure service reliability and quality

We do not sell customer data to third parties.

4. Data Ownership
All customer-related data collected through the service belongs to the respective business (client).
We act as a service provider responsible for processing and handling the data on behalf of the client.

5. Data Security
We take appropriate steps to protect data and maintain a secure environment. While we strive for high standards of security, no system can be completely immune to risks.

6. Third-Party Services
Our service may rely on third-party providers (such as telecom or cloud infrastructure). We are not responsible for the privacy practices or performance of such external services.

7. Data Accuracy & Limitations
Information collected through voice interactions may depend on user input and call quality. We are not responsible for inaccuracies resulting from external factors.

8. Data Retention
Data may be retained for operational, analytical, and service improvement purposes, unless otherwise agreed with the client.

9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of the service or handling of data, to the extent permitted by applicable law.

10. Updates to Policy
We may update this Privacy Policy from time to time. Continued use of the service constitutes acceptance of any updated terms.

11. Contact
For any questions regarding this policy, please contact:
abhishekuseitforwork@gmail.com